Informacje

Terms and Conditions

§ 1. GENERAL INFORMATION


1. The owner of the Online Store available at Asvintage.com and Asvintage.pl (hereinafter: the "Store") is Adam Krenski conducting business activity under the business name Cheap Store Adam Krenski with its registered office in Rytel, operating at the address: ul. Nowa Wieś 17a, 89-632 Rytel, delivery address: ul. Truskawkowa 22, 89-600 Chojnice, NIP (Tax Identification Number): 5552127497 (hereinafter: the "Seller", the "Service Provider").

2. The Store conducts retail sales of second-hand clothing via the Internet, directed to Customers worldwide.

3. The Store can be contacted via:

   - sending an e-mail to: asvnthelp@gmail.com;

   - completing the contact form made available on the Store's website.

4. These Terms and Conditions specify in particular:

   - the rules for using the Store and the conditions for the provision of electronic services,

   - the rules for concluding distance sales contracts,

   -  detailed conditions for placing orders, including orders for Blind Boxes,

   - the rights and obligations of the Parties,

   - the rules of liability of the Seller,

   - the complaint procedure.

5. The Terms and Conditions are made available to Customers free of charge before the conclusion of the contract, in a form that allows them to be downloaded, reproduced, and recorded.

6. The Customer is obliged to read the Terms and Conditions before concluding the contract. Placing an Order or registering an Account requires prior acceptance of the provisions of the Terms and Conditions.

7. The Seller uses the external review platform Trustpilot (available at www.trustpilot.com) to collect and present ratings of the Store and its products. The Seller does not run its own system for posting reviews on the Store's website. Reviews displayed on the Store's website or in the Seller's materials may come from the Trustpilot platform and are subject to its terms and conditions. The Seller does not guarantee that every review comes from a Customer who made a purchase in the Store.

8. The Store's website is run in Polish and English. The Terms and Conditions are available in Polish and English. The Seller plans to make further language versions available as the Store develops.

9. The language in which contracts are concluded via the Store is English and Polish (depending on the version selected by the Customer).

§ 2. DEFINITIONS


The terms used in the Terms and Conditions shall mean:

1. Online Store, Store – the online store run by the Seller at Asvintage.com and Asvintage.pl;

2. Seller / Service Provider – Adam Krenski conducting business activity under the business name Cheap Store Adam Krenski with its registered office in Rytel, referred to in § 1 section 1;

3. Customer – a natural person who is at least 18 years old and has full legal capacity, including a Consumer, as well as a legal person or an organizational unit without legal personality, to which special provisions grant legal capacity, concluding a Sales Contract with the Seller via the Store;

4. Consumer – a natural person performing a legal transaction not directly related to their business or professional activity; a natural person concluding a contract directly related to their business activity is also considered a Consumer when it follows from the content of this contract that it does not have a professional character for this person;

5. Terms and Conditions – these terms and conditions of the online store and the provision of electronic services;

6. Order – a declaration of intent of the Customer constituting an offer to conclude a Sales Contract, submitted via the Store's form;

7. Sales Contract – a distance sales contract, concluded without the simultaneous presence of the parties via the Store;

8. Goods – a movable item being the subject of the Sales Contract; all Goods offered in the Store are second-hand clothing, unless the description of a specific product states otherwise;

9. Blind Box – a personalized set of second-hand clothing, assembled by the Seller based on preferences indicated by the Customer (size range, main style of the set, optionally preferred brands or motifs); the Customer does not choose the specific pieces of clothing that make up the set – they are selected by the Seller within the indicated preferences;

10. Single Product – a specific piece of second-hand clothing presented in the Store with a detailed description, photo, and specification, ordered by the Customer as an item known to them;

11. Account – an optional module within the Store, enabling the Customer to save data and access order history;

12. Service – a service provided by the Service Provider electronically within the Store, including in particular enabling the browsing of the assortment, placing Orders, maintaining an Account and – with the prior consent of the User – sending commercial information;

13. User – any person using the services of the Store provided electronically;

14. Stripe – the electronic payment operator (Stripe Inc. or an entity from the Stripe group appropriate for a given geographical area, including Stripe Payments Europe, Limited, with its registered office in Dublin) handling transactions made via the Store; Stripe terms and conditions are available at stripe.com;

15. Trustpilot – an external platform for collecting and publishing reviews about the Store, available at www.trustpilot.com, not belonging to the Seller;

16. ICT System – a set of cooperating IT devices and software ensuring the processing, storage, sending, and receiving of data through telecommunications networks;

17. Provision of electronic services – performance of a service without the simultaneous presence of the parties, through data transmission at the individual request of the User, sent and received using electronic data processing devices.

§ 3. TECHNICAL REQUIREMENTS


1. Using the Store and services provided electronically requires:

   - access to a terminal device with an Internet connection,

   - using an up-to-date version of a web browser supporting JavaScript and cookies,

   - having an active e-mail address.

2. The Seller is not a provider of telecommunications services. Any costs of accessing the Internet shall be borne by the Customer or User on the basis of separate agreements with service providers.

3. Using the Store via the public Internet may involve the risk of unauthorized access to data. It is recommended to use up-to-date antivirus software, a firewall, and secure networks.

4. The Seller applies data transmission encryption using the SSL/TLS protocol. The Customer should always verify whether the address of the Store begins with "https://".

§ 4. SERVICES PROVIDED ELECTRONICALLY


1. Within the Store, the Service Provider provides the following services electronically free of charge:

   - enabling the browsing of the Store's assortment,

   - enabling the placing of Orders and concluding Sales Contracts,

   - creating and maintaining a User Account.

2. Services are provided 7 days a week, 24 hours a day. The Service Provider reserves the right to temporarily suspend the provision of services due to maintenance activities, system updates, or other technical reasons, about which it will inform Users in advance as far as possible.

3. The agreement for the provision of the Account service is concluded for an indefinite period. The User may terminate it at any time by sending a request to delete the Account to the e-mail address asvnthelp@gmail.com or using the contact form posted on the Store's website. The Account will be deleted immediately, no later than within 3 business days from receipt of the request.

4. The User is entitled to withdraw from the agreement for the provision of electronic services within 14 days from its conclusion, without giving any reason.

5. The User is obliged to:

   - use the services in accordance with applicable laws and these Terms and Conditions,

   - not take actions that violate the rights of third parties, including copyrights,

   - not send unsolicited commercial information via the Store,

   - not take actions that could disrupt the functioning of the Store or its technical infrastructure.

6. The Service Provider may terminate the agreement for the provision of Services with a 14-day notice period, informing the User via e-mail.

7. The Service Provider may terminate the agreement with immediate effect in the event of:

   - violation of applicable laws by the User,

   - violation of the provisions of the Terms and Conditions,

   - provision of false data by the User,

   - taking actions by the User that disrupt the functioning of the Store or the use of services by other Users,

   - sending unlawful content by the User.

§ 5. USER ACCOUNT


1.The Account service is provided free of charge for an indefinite period from the moment of registration.

2. Registration of an Account takes place by filling out the registration form available on the Store's website, providing the required data (first and last name, e-mail address, password), ticking the acceptance of the Terms and Conditions, and clicking the button confirming registration.

3. The User is obliged to provide true data and not to share the password with third parties.

4. The Account service enables in particular:

   - browsing the history of placed Orders,

   - faster processing of subsequent Orders thanks to saved address details,

   - access to other functionalities available to registered Users.

5. The User may terminate the agreement for the provision of the Account service at any time, with immediate effect, by sending an appropriate request to the e-mail address asvnthelp@gmail.com or using the contact form posted on the Store's website.

§ 6. ASSORTMENT AND PRICES


1. The AS VINTAGE Store conducts exclusively the sale of second-hand clothing. All Goods available in the Store are second-hand clothing, unless the description of a specific product clearly states otherwise. Second-hand clothing may have minor imperfections characteristic of second-hand products, which do not constitute a defect or non-conformity with the Contract if they were disclosed in the product description before the conclusion of the Contract.2. For each Single Product, a description of its condition and information about visible signs of use are provided.

3. Photos and descriptions of Single Products present their actual condition and appearance.

4. Prices of Goods:

   - are expressed in EUR or PLN currency and include applicable taxes in accordance with applicable regulations,

   - do not include delivery costs, which are provided when choosing the delivery method, before the conclusion of the Sales Contract and added as a separate item in the cart.

5. The Seller reserves the right to change the prices of Goods, carry out promotional campaigns and sales. A price change does not affect Orders placed before it was made.

6. In the event of lowering the price of a Item, next to the current price, information about the lowest price of this Item in force during the 30 days before the introduction of the reduction is presented.

7. Information about Goods available in the Store does not constitute an offer within the meaning of civil law provisions, but an invitation to conclude a contract. Placing an Order by the Customer constitutes submitting an offer to the Seller.

8. Any information about the potential resale value of products placed in the Store or marketing materials is for estimation and information purposes only. They do not constitute a guarantee of obtaining a specific price on the secondary market or any contractual obligation of the Seller in this regard.

§ 7. BLIND BOXES – DETAILED CONDITIONS


1. A Blind Box is a personalized set of second-hand clothing, assembled by the Seller based on preferences indicated by the Customer in the Order configuration process, including:

   - top size (from XS to XXL);

   - waist size (from W24 to W42 or "no pants");

   - preferred cut (oversize or fitted products);

   - optionally: accessories preferred by the Customer;

   - optionally: additional comments of the Customer.

2. By purchasing a Blind Box, the Customer acknowledges and accepts that:

   - the Seller has the discretion to select specific pieces of clothing within the indicated preferences,

   - the composition of the set is not known to the Customer in advance and cannot be verified or modified by them after placing the Order,

   - individual pieces may differ from the visual examples presented on the Store's website; visualizations are for illustrative purposes only,

   - any preferred brands indicated by the Customer are treated by the Seller as a preference, not as an obligation to deliver products exclusively of those brands.

3. The Seller undertakes to assemble the set in accordance with the size and main style chosen by the Customer.

4. A Customer who is a Consumer is entitled to the right to withdraw from the contract also in relation to Blind Boxes, provided that:

   - a Blind Box can be returned only in its entirety, i.e., after sending back all elements of the set to the Seller,

   - it is not possible to withdraw only in relation to a part of the Goods included in the Blind Box or to return individual pieces of clothing from the set,

   - the remaining rules and deadlines for withdrawal from the contract specified in § 13 of the Terms and Conditions shall apply accordingly.

5. The right to withdraw from the contract on general terms (§ 13) applies to a Customer who is a Consumer in relation to Single Products and Blind Boxes, subject to section 4.

6. The Customer's rights resulting from the provisions on non-conformity of the Goods with the Contract (§ 12 of these Terms and Conditions) remain independent of the right to withdraw from the contract and also apply to Blind Boxes.

§ 8. ORDERS


1. Orders are placed via the form (cart) available on the Store's website, 7 days a week, 24 hours a day.2. In order to place an Order, the Customer:

   - selects the Goods being the subject of the Order (Single Products) or configures a Blind Box,

   - adds the selected items to the cart,

   - proceeds to checkout,

   - fills out the Order form, providing the data necessary for Order fulfillment and delivery,

   - ticks the acceptance of the Terms and Conditions and confirms reading the Privacy Policy,

   - in the case of a Blind Box Order, configures preferences,

   - selects the payment method and delivery method,

   - clicks the button confirming the placement of the Order with the obligation to pay,

   - makes payment via the Stripe operator.

3. Placed Order occurs at the moment the Customer clicks the button confirming the placement of the Order with the obligation to pay.

4.  Immediately after placing the Order, the Customer receives a confirmation of its receipt by the Seller to the provided e-mail address.

5. The Sales Contract is concluded upon the Seller sending an e-mail confirming the acceptance of the Order for processing, which occurs after the payment is credited.

6. The Seller may refuse to accept or cancel an Order, in particular in the case of:

   - lack of availability of the Item,

   - impossibility to process the Order due to other reasons,

   - provision of false, incomplete, or incorrect data by the Customer.

7. The Seller immediately informs the Customer about the refusal to process or cancellation of the Order via e-mail. In the case of a previously made payment, the funds are returned to the Customer within 14 days, in the same way the payment was made.

§ 9. ORDER PROCESSING TIME


1. The Order processing time is counted from the day of confirmation of acceptance of the Order for processing and is approximately 3 business days for Single Products and Blind Boxes.

2. The processing time does not include the delivery time carried out by the carrier.

3. The Customer is informed about the status of the Order processing via e-mail.

4. In the event of extending the processing time for reasons beyond the Seller's control, the Customer will be informed via e-mail with an indication of the new estimated date.

§ 10. DELIVERY


1. The Seller carries out the shipping of Orders within the territory of the Republic of Poland and worldwide, excluding countries covered by international sanctions and countries to which delivery is temporarily prevented by postal or courier operators.

2. Delivery of Orders within the territory of the Republic of Poland is carried out, at the Customer's choice, via courier companies: InPost (including to InPost Paczkomaty) or DPD.

3. Delivery of Orders outside the territory of the Republic of Poland is carried out via the courier company Poczta Polska Global Express service, and in the absence of technical possibility of delivery by this carrier – via DPD.

4. Available delivery methods and current costs for individual countries are presented to the Customer on the Store's website during the placement of the Order, at the latest before its finalization and payment.

5. The Customer is obliged to provide correct and complete address details. Providing incorrect data may extend the order processing time or make its delivery impossible, for which the Seller is not responsible, subject to mandatory provisions of law concerning consumers.

6. In the case of shipping goods outside the territory of the European Union, additional public law obligations may rest on the Buyer, in particular the obligation to pay local taxes (e.g., VAT), customs duties, or other import fees provided for by the law of the destination country. These fees are not included in the price of the goods or delivery costs and are borne entirely by the Buyer.

7. Pursuant to Art. 548 § 3 of the Civil Code, upon the delivery of the sold item to a Customer who is a Consumer (or an Entrepreneur with consumer rights), the benefits and burdens associated with the item and the risk of its accidental loss or damage pass to them.

8. In the event of finding external damage to the shipment at the time of its delivery, the Customer (in particular one who is not a consumer) is requested to:

   - check the contents of the package in the presence of the deliverer,

   - draw up a damage report in the presence of the deliverer (courier), which is the basis for efficient processing of a logistics complaint,

   - immediately inform the Seller via e-mail at: asvntgeadmin@gmail.com along with sending photo documentation.

9. In the case of Customers who are Consumers, failure to comply with the procedure referred to in section 8 does not limit or exclude consumer rights to file a complaint due to non-conformity of the goods with the contract, however, drawing up a damage report significantly accelerates the complaint process between the Seller and the courier company.

10. In the event of a lost shipment, the Seller immediately initiates a complaint procedure against the carrier. In relation with a Consumer, regardless of the course of proceedings with the carrier, the Seller is obliged to deliver the ordered goods or – at the request of the Consumer and in agreement with them – to return all funds paid without undue delay.

§ 11. PAYMENTS


1. Payments in the Store are handled by the payment operator Stripe (Stripe Payments Europe, Limited with its registered office in Dublin or another entity from the Stripe group appropriate for a given geographical area). By using payments, the Customer accepts the terms and conditions and privacy policy of Stripe available at stripe.com.

2. The following payment methods are available in the Store:

   - payment card (Visa, Mastercard, and others supported by Stripe),

   - Google Pay / Apple Pay,

   - other payment methods supported by Stripe.

3. Payment for the Order is made in advance, before the shipping of the Goods. The Order processing takes place after the payment is credited.

4. In the absence of crediting the payment within 3 days from placing the Order, the Order is automatically canceled.

5. In the event that the Customer has made a payment and the Seller has not confirmed the processing of the Order, the paid funds are returned to the Customer within 14 days, using the same method that the payment was made.

§ 12. NON-CONFORMITY OF GOODS WITH THE CONTRACT AND COMPLAINTS


1. The Seller is liable for the non-conformity of the Goods with the Sales Contract under the rules resulting from applicable laws.2. Due to the second-hand nature of the offered clothing, the following are not considered non-conformity with the Contract:

   - natural signs of use typical for second-hand clothing, described or deducible from the product category,

   - minor imperfections disclosed in the product description before the conclusion of the Contract.

3. In the case of Blind Boxes, non-conformity with the Contract may consist in particular in:

   - delivering clothing in a size that falls outside the range indicated by the Customer,

   - clear contradiction of the set with the main style chosen by the Customer. On the other hand, the absence of specific brands or pieces indicated as examples in the illustrative materials of the Store does not constitute non-conformity with the Contract.

4. In the event of finding non-conformity of the Goods with the Contract, the Customer should immediately notify the Seller at the e-mail address: asvnthelp@gmail.com, providing:

   - first and last name,

   - e-mail address,

   - Order number and date,

   - description of the non-conformity and the date of its discovery,

   - photographic documentation of the non-conformity,

   - Customer's request (repair, replacement, price reduction, withdrawal from the contract),

   - bank account number for any refund of funds.

5. The Seller responds to the complaint within 14 days from the day of receiving a complete submission. In the case of providing incomplete data, the Seller may call upon the Customer to complete them; failure to complete the data may result in the rejection of the complaint.

6. In the event of accepting the complaint, the Seller repairs or replaces the Goods at its own expense. If repair or replacement is impossible or would require excessive costs, the Seller makes an appropriate price reduction or – in cases specified by law – returns the full price of the Goods to the Customer.

7. Funds are returned within 14 days from the day of accepting the complaint, using the same payment method that the Customer used.

8. A Customer who is not a Consumer pursues rights due to non-conformity of the Goods with the Contract under general terms resulting from the provisions of the Civil Code.

§ 13. RIGHT TO WITHDRAW FROM THE CONTRACT


1. A Customer who is a Consumer who concluded a distance Sales Contract is entitled to the right to withdraw from this Contract without giving any reason within 14 days from the day of taking possession of the Goods.2. The right to withdraw referred to in section 1 applies to:

   - Single Products and

   - Blind Boxes, provided that in the case of Blind Boxes, withdrawal from the contract is possible only upon returning the entire set, including all Goods that were delivered in it. It is not permissible to withdraw from the contract only in relation to a part of the items included in the Blind Box.

3. The statement of withdrawal from the Contract must be submitted before the expiry of the 14-day deadline, sending it via e-mail to: asvnthelp@gmail.com.

4. In the content of the statement of withdrawal, the following should be provided:

   - Customer's first and last name,

   - e-mail address,

   - Order number and date,

   - bank account number for the refund of funds,

   - date and signature (in the case of a statement submitted by mail).

5. The Customer returns the Goods at their own expense to the address: Adam Krenski, Truskawkowa 22, 89-600 Chojnice, Poland no later than within 14 days from the day of submitting the statement of withdrawal.

6. The Seller returns to the Consumer all payments made by them, including the costs of the cheapest delivery method offered by the Seller, within 14 days from the day of receiving the statement of withdrawal from the contract. The Seller may withhold the refund of payments until receiving the Goods back or until the Customer provides proof of sending them back, depending on which event occurs first. The return is made using the same payment method, unless the Customer agrees to another form.

7. The Customer is responsible for a reduction in the value of the Goods resulting from using them in a way that goes beyond what is necessary to establish their nature, characteristics, or functioning.

8. Apart from the case of Blind Boxes, the right to withdraw from the Contract does not apply to the Consumer also in relation to contracts in cases provided for by law, including, among others, if the subject of the service is an item delivered in a sealed package, which cannot be returned after opening due to health protection or hygiene reasons, if the package was opened after delivery.

§ 14. LIABILITY


1. The Seller/Service Provider is not liable, within the limits permitted by applicable laws, for:

   - interruptions or disruptions in access to the Store caused by maintenance, updates, or failure of technical infrastructure,

   - impossibility to use the Store due to the Customer's failure to meet the technical requirements indicated in § 3 of the Terms and Conditions,

   - consequences of force majeure,

   - consequences of providing false, incomplete, or incorrect data by the Customer,

   - actions of telecommunications operators and carriers.

2. Within the Store, it is prohibited for the User to provide content of an unlawful nature. In the event of receiving credible information about the unlawful nature of content provided by the User, the Service Provider may immediately prevent access to this content and terminate the agreement with immediate effect.

§ 15. SAFETY RULES


1. The Service Provider applies technical and organizational measures aimed at protecting data transmitted via the Store, including encryption of connections with the SSL/TLS protocol.

2. The Customer and User should use basic protection measures, including:

   - using legal, continuously updated software, including antivirus programs,

   - using firewalls,

   - verifying whether the address of the Store in the browser begins with "https://",

   - not sharing Account login data with third parties,

   - avoiding using the services of the Store from unsecured, public Wi-Fi networks.

§ 16. USE OF CONTENT FROM SOCIAL MEDIA


1. The Customer may voluntarily post content on Instagram (in particular posts, stories, reels) presenting Goods purchased in the Store and tag the Store's profile, i.e., https://www.instagram.com/asvntg in this content (e.g., via a tag, mention, or other marking of the Store's account).2. Upon publication of such content on Instagram by the Customer and tagging the Store's profile, the Customer grants the Seller a non-exclusive, royalty-free license to:

   - download this content from Instagram (in particular photos, video recordings, and descriptions accompanying them),

   - reproduce it to the necessary extent,

   - publicly disseminate this content by presenting it:

          ·         on the Store's website.

          ·         in the Store's promotional materials (including the newsletter, if applicable),

          ·         on the Store's profiles in social media.

3. The license referred to in section 2 is granted for an indefinite period, worldwide, exclusively in connection with the activity of the Store and the promotion of its products.

4. The Customer may at any time withdraw consent to use specific content and demand that the Seller cease its publication and delete it from the Seller's pages and profiles. The withdrawal of consent and the request to delete content should be reported via e-mail to: asvnthelp@gmail.com.

5. After receiving the request referred to in section 4, the Seller will delete the given content from its website and profiles in social media in the shortest possible time, no longer than 3 days from the day of receiving the request. The withdrawal of consent does not affect the lawfulness of processing carried out before its withdrawal.

6. The above provisions do not affect the rights of the Customer resulting from the provisions on personal data protection and the right to image protection.

§ 17. PERSONAL DATA PROTECTION


The rules for processing personal data of Customers and Users of the Store are specified in a separate document – the Privacy Policy – available on the Store's website. The Privacy Policy constitutes an integral part of the Store's legal documentation.

§ 18. APPLICABLE LAW AND DISPUTE RESOLUTION


1. The Terms and Conditions are governed by Polish law. This provision does not deprive Consumers residing in the territory of another European Union country of the protection granted to them by mandatory provisions of law of their country of residence. In the case of Customers who are Consumers, the choice of Polish law does not deprive them of the protection granted to them on the basis of provisions that cannot be excluded by contract, under the law of the country where the Consumer has their place of habitual residence.2. Disputes between the Seller and a Customer who is not a Consumer shall be resolved by the court competent for the registered office of the Seller.

3. Consumers have the opportunity to use out-of-court methods of dispute resolution. For Consumers from Poland, the following are available in particular:

   - municipal or district consumer ombudsman,

   - Trade Inspection,

   - permanent amicable consumer court at the competent Voivodeship Inspectorate of the Trade Inspection.

4. For Consumers from European Union countries, an online dispute resolution platform (ODR platform) run by the European Commission is available at: https://ec.europa.eu/consumers/odr/. Consumers from other EU countries can search for the appropriate body via this platform.

§ 19. FINAL PROVISIONS


1. The Seller may change the Terms and Conditions for important reasons, in particular in the case of changes in legal regulations, introduction of new functionalities of the Store, change in the scope of provided services, or change in technical conditions.2. Users holding an Account are informed about changes to the Terms and Conditions via e-mail at least 14 days in advance. The amended Terms and Conditions enter into force after the expiry of this period. If the User does not accept the changes, they should terminate the service agreement before the day the changes enter into force.

3. Orders placed before the entry into force of changes to the Terms and Conditions are processed on the conditions in force at the time of their placement.

4. In matters not regulated by these Terms and Conditions, the provisions of Polish law shall apply, in particular the Civil Code, the Act of 30 May 2014 on Consumer Rights (consolidated text Journal of Laws 2024, item 1796), and the Act of 18 July 2002 on the Provision of Electronic Services (consolidated text Journal of Laws 2024, item 1513).

5. These Terms and Conditions are effective from June 17, 2026.